Sockeye Integration
“Technical deployment was a piece of cake with Sockeye!”
– IT Director, AV Nackawic Inc.
“Work management is critical to what we do … and
backlog management and scheduling are critical
pieces of that … Sockeye is a vital enabling tool.”
– Assistant VP, Maintenance & Reliability,
Cargill Meat Solutions
Simplified Deployment
A Top IT Priority
Business Capacity
With growing and competing demands for IT
expertise, it is becoming increasingly difficult for IT
professionals to prioritize the most impactful projects that will drive business capacity.
Why should you prioritize Sockeye? Even the highest-performing facilities are at risk from equipment breakdowns and inadequate asset management, all compromised by ineffective weekly scheduling.
Sloppy or incomplete schedules, lagging data entry, and poor communication threaten to derail processes needed to safeguard reliability. Sockeye’s simple cloud-based software unlocks the power of effective weekly maintenance scheduling to drive optimal business capacity and performance.
CMMS Bolt-On
CMMS ROI
Leverage Your CMMS Investment
Sockeye seamlessly integrates with all leading
maintenance systems – including SAP, Oracle JDE,
Infor EAM, IBM Maximo, and Avantis – to ensure you can leverage the real-time data in your existing
CMMS. We’ve built Sockeye to extend your CMMS,
keeping data synced and current, to maximize your
current investment. User-friendly and easy to deploy, Sockeye automatically manages your CMMS backlog, eliminating up to 90% of the data input work upfront.
Never Miss A thing
Cloud Based
Simplify Scheduling with the Cloud
Sockeye is 100% designed to do weekly scheduling better, eliminating error-prone spreadsheets, information siloes, sprawl, and lost data. It is a secure, cloud-hosted maintenance scheduling application.
Are spreadsheets compromising your data integrity?
The Sockeye front-end is entirely web-based (no
browser plugins, nor extensions required). The
Sockeye back-end runs securely on the Microsoft
Azure cloud platform.
Customizable Integration
API Integration
Choose Your Preferred Integration
Sockeye Connector supports multiple integration
models for ultimate deployment flexibility in your
existing IT environment.
Options include Web Services (SOAP or REST APIs), OData, SAP-RFC, SQL (ADO.NET or ODBC), Secure FTP, and vendor-specific APIs. Sockeye simply needs read-only access to ready
work orders from your EAM. Our IT experts can help you select the model that best fits your policies, infrastructure, and operational performance goals.
Security
Keep Your Enterprise Data Secure
All communications to Sockeye’s cloud platform use secure HTTPS on a single port, making it easy to configure corporate firewalls and gateways to keep your data safe. If your EAM has an internet-facing endpoint, the Sockeye Connector runs on our cloud platform and there is nothing to install on-premise.
Alternatively, a Sockeye Connector is installed on-
premise as a Microsoft Windows service.
24/7
Ready for Anything
Our Uptime Commitment to You
Sockeye is committed to maintaining service
availability 24 hours per day, 7 days per week. Our
availability guarantee is 99.5% as measured monthly.
3 Simple steps
Next Steps
Your Quick Start Checklist
Your time is valuable. To ensure a successful
evaluation and future deployment of Sockeye, we ask for a short investment of your time upfront. Initial IT support can save hours and ensure the ultimate success of your reliability directors, operations directors, and maintenance managers.
Checklist
Step 1
Your IT Technical Compatibility Checklist
Use the following quick checklist to confirm your
technical compatibility today!
Requirements & enablement
Step 2
Business Requirements & Enablement
Once technical compatibility is confirmed, our
experts will collaborate with your reliability directors, operations directors, and maintenance managers to identify business and configuration requirements.
This process may include expert consultations, a trial, or a pilot, and it can take up to several weeks, based on your staff availability for requirements gathering, initial training, and evaluation.
Deployment
Step 3
Making Deployment Easy
Once the requirements checklist has been finalized
and we are certain of the ideal configuration of
Sockeye for your enterprise, our technical and IT
experts are available to support a smooth and
expedited deployment with your IT professionals.
Dedicated World-Class Support
24/7 Support
Keep Your Enterprise Data Secure
Our support team and customer success experts are available 24 hours per day, 7 days per week by email and during standard business hours by phone to answer your questions. We take great pride in delivering the best customer service in the industry.
Alternatively, a Sockeye Connector is installed on-
premise as a Microsoft Windows service.
Get Started
Take the next step to a highly productive maintenance team.
Get Started